Contact Us

Have a question, need support, or want to learn more about our electric dirt bikes? Our team is here to help. Reach out to us through any of the channels below and we'll get back to you as soon as possible.

Customer Support

Email: support@ijoymoto.com
Phone: [xxxxx]
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM (Beijing Time, UTC+8). Response within 1–2 business days.

Order & Shipping Inquiries

For questions about your order status, tracking, or delivery, please email us at support@ijoymoto.com with your order number and we'll respond within 1–2 business days.

Warranty & Returns

To submit a warranty claim or initiate a return, please email support@ijoymoto.com with:

• Your order number
• A description of the issue
• Photos or videos of the defect or damage

Our team will review your request within 3 business days.

Privacy & Legal

For privacy rights requests or legal matters:
Email: janovoying1314@gmail.com

Company Information

IJOYMOTO — Jinhua Kuaituo Technology Co., Ltd.
Website: www.ijoymoto.com