Privacy policy
IJOYMOTO Privacy Policy
Last Updated: June 12, 2026
Welcome to ijoymoto.com (the "Site", "we", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our Site.
Please read this Privacy Policy carefully. By using the Site, you acknowledge that you have read, understood, and agree to its terms.
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1. Personal Information We Collect
Personal information means any information that identifies or can reasonably be linked to you. Depending on the context, we may collect the following categories:
- Contact details: name, billing address, shipping address, phone number, email address.
- Financial information: credit/debit card numbers, payment account details, transaction information, payment method, and confirmation details.
- Account information: username, password, security questions and answers, preferences, and settings.
- Transaction information: products you browse, add to cart, save to wishlist, purchase, return, exchange, or cancel, as well as your order history.
- Device information: browser version, IP address, time zone, device identifiers, and network connection information.
- Usage information: how you interact with the Site, including pages viewed, click paths, and search terms.
- Customer support information: information you provide when contacting us, including name, contact details, and communication content.
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2. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you: when you create an account, place an order, contact customer support, or subscribe to marketing communications.
- Automatically: through cookies, log files, web beacons, pixels, and similar technologies when you access our Site.
- From service providers: such as Shopify and other partners who collect or process information on our behalf.
- From business partners: where permitted by law, we may obtain necessary information from third parties.
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3. How We Use Your Personal Information
We only use your personal information when we have a lawful basis to do so, including:
- Providing services and fulfilling contracts: processing orders, completing payments, arranging shipping, managing accounts, handling returns and exchanges, and recommending products.
- Marketing and advertising: sending promotional communications (email, SMS, or mail) and displaying personalized ads on third-party platforms. You may opt out at any time.
- Security and fraud prevention: verifying identity, detecting suspicious or illegal activity, and protecting public safety.
- Communicating with you: providing customer support, responding to inquiries, and sending order-related notifications.
- Legal compliance: complying with applicable laws, responding to law enforcement or judicial requests, and enforcing our terms and policies.
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4. How We Disclose Personal Information
We do not sell or rent your personal information. We may share it with third parties only in the following circumstances:
- Service providers: including Shopify, payment processors, logistics companies, data analytics providers, and cloud storage services, solely to provide our services.
- Business and marketing partners: for targeted advertising purposes. You have the right to opt out (see Section 9).
- With your explicit consent: for example, when you request us to share information to complete a specific service.
- Affiliates: within our corporate group for management or operational support.
- Legal or business transaction reasons: to comply with legal process, protect our rights, or in connection with a merger, acquisition, or similar transaction.
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5. Our Relationship with Shopify
Our Site is hosted by Shopify Inc. Shopify processes certain personal information on our behalf — such as visit data and order details — to operate and improve our store. In some circumstances, Shopify also acts as an independent data controller. For more information, please review the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy. Depending on your location, you may also exercise certain rights through the Shopify Privacy Portal.
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6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before providing any personal information.
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7. Children's Privacy
Our Site is not directed to children. We do not knowingly collect personal information from minors under the age of majority in your jurisdiction. If you are a parent or guardian and believe we have inadvertently collected information about a child, please contact us immediately so we can delete it.
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8. Data Security and Retention
- Data security: We use SSL (Secure Socket Layer) encryption to protect information in transit and follow industry best practices to safeguard your data. However, no method of transmission or electronic storage is 100% secure.
- Data retention: We retain your personal information for as long as necessary to fulfill orders, resolve disputes, comply with legal obligations, or until you request deletion.
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9. Your Rights and Choices
Depending on your place of residence (e.g., EU, UK, California), you may have some or all of the following rights:
- Right to know / access: learn what personal information we hold about you and receive a copy.
- Right to correct: request correction of inaccurate or incomplete information.
- Right to delete: request deletion of your personal information (subject to legal exceptions).
- Right to portability: receive your information in a structured, commonly used format and transfer it to a third party.
- Right to opt out:
- Opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes. You may use the opt-out link on our Site, or enable the Global Privacy Control (GPC) signal in your browser — we will automatically honor it.
- Opt out of marketing emails by clicking the "unsubscribe" link in any email we send.
- Right to object to automated decision-making: We do not engage in fully automated decision-making that has legal or otherwise significant effects on you.
To exercise your rights, please email us at janovoying1314@gmail.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request.
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10. Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve your browsing experience. The main categories include:
- Necessary cookies: for session management, shopping cart, and secure checkout. Examples: _ab, _secure_session_id, cart, checkout_token, secret, storefront_digest.
- Analytics cookies: to count visits and analyze site performance. Examples: _tracking_consent, _landing_page, _shopify_s, _shopify_y.
- Functional and advertising cookies: to remember your preferences and display relevant advertisements.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. For more information, visit www.allaboutcookies.org.
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11. International Data Transfers
We may process and store your personal information in countries other than where you reside. For transfers from the European Economic Area (EEA) or the United Kingdom, we rely on Standard Contractual Clauses or equivalent safeguards approved under applicable law.
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12. Special Notices
California Residents (CCPA)
You have the right to request disclosure of the categories of personal information we have collected, used, sold, or shared in the past 12 months; request deletion of your personal information; and opt out of the sale or sharing of your personal information. We will not discriminate against you for exercising any of these rights.
EEA Residents (GDPR)
Our legal bases for processing your personal information include: consent, performance of a contract, compliance with legal obligations, and legitimate interests. You have the right to lodge a complaint with your local data protection supervisory authority.
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13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via a notice on the Site or by email. The updated version will be posted with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
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14. Contact Us
For general support inquiries:
Email: support@ijoymoto.com
For privacy rights requests or legal matters:
Email: janovoying1314@gmail.com
IJOYMOTO — Jinhua Kuaituo Technology Co., Ltd.